Terms and Conditions

1.1 These General Terms and Conditions (hereinafter "GTC") of (hereinafter "Seller") apply to all agreements for the delivery of goods concluded between a consumer or entrepreneur (hereinafter "Customer") and the Seller with regard to the goods presented in its online shop. The inclusion of the customer's own terms and conditions is hereby contradicted unless otherwise agreed.

1.2 A consumer within the meaning of these general terms and conditions is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur within the meaning of these terms and conditions is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.

1.3 The subject matter of the contract may - depending on the product description of the seller - be either the purchase of goods by means of a one-time delivery or the purchase of goods by means of a continuous delivery (hereinafter referred to as "subscription agreement"). In the subscription contract, the seller undertakes to deliver the goods contractually due to the customer for the duration of the agreed contract period in the contractually due installments.

Conclusion of Contract

2.1 The product descriptions in the seller's online shop do not constitute a binding offer by the seller, but serve to enable the customer to make a binding offer.

2.2 The customer can make the offer via the online order form integrated into the seller's online shop. After placing the selected goods in the virtual shopping cart and completing the electronic ordering process, the customer submits a legally binding contract offer regarding the goods in the shopping cart by clicking the button that concludes the ordering process.

2.3 The seller can accept the customer's offer within five days

by sending the customer a written order confirmation or an order confirmation in text form (fax or email), whereby the receipt of the order confirmation by the customer is decisive, or
by delivering the ordered goods to the customer, whereby the receipt of the goods by the customer is decisive, or
by requesting payment from the customer after placing the order.

by asking the customer to pay after placing his order.

If there are several of the above-mentioned alternatives, the contract is concluded at the time when one of the above-mentioned alternatives occurs for the first time. The period for acceptance of the offer begins on the day after the customer sends the offer and ends at the end of the fifth day after sending the offer. If the seller does not accept the customer's offer within the above-mentioned period, this is considered a rejection of the offer, with the result that the customer is no longer bound by his declaration of intent.

2.4 If the payment method "PayPal Express" is chosen, the payment will be processed via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), under the conditions of the PayPal User Agreement, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or - if the customer does not have a PayPal account - under the terms for payments without a PayPal account, available at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full. If the customer selects "PayPal Express" as the payment method during the online ordering process, he also gives a payment instruction to PayPal by clicking the button that concludes the ordering process. In this case, the seller declares acceptance of the customer's offer at that time.

2.5 If the payment method "Amazon Payments" is selected, the payment will be processed via the payment service provider Amazon Payments Europe sca, 5 Rue Plaetis, L-2338 Luxembourg (hereinafter: "Amazon"), subject to the terms of the Amazon Payments Europe user agreement, which can be accessed at https:/ /payments.amazon.de/help/201751590. If the customer selects "Amazon Payments" as the payment method during the online ordering process, he also gives a payment instruction to Amazon by clicking the button that concludes the ordering process. In this case, the seller declares acceptance of the customer's offer at the time the customer initiates the payment process by clicking the button that concludes the ordering process.

2.6 When submitting an offer via the seller's online order form, the text of the contract is stored by the seller and sent to the customer in text form (e.g., email, fax, or letter) together with these general terms and conditions after sending the order. However, the text of the contract cannot be accessed by the customer via the seller's website after sending the order.

2.7 Before submitting a binding order via the seller's online order form, the customer can recognize any input errors by carefully reading the information displayed on the screen. An effective technical means for better recognition of input errors can be the enlargement function of the browser, which enlarges the display on the screen. The customer can correct his input within the scope of the electronic ordering process using the usual keyboard and mouse functions until he clicks the button that concludes the ordering process.

2.8 Only the English language is available for concluding the contract.

2.9 Order processing and communication usually take place via email and automated order processing. The customer must ensure that the email address provided by him for order processing is correct so that the emails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all emails sent by the seller or by third parties commissioned to process the order can be delivered.

Right of Withdrawal

3.1 The consumer generally has a right of withdrawal.

3.2 Further information on the right of withdrawal can be found in the seller's cancellation policy.

Incorrect address provided by the buyer:

If an incorrect address is provided by the buyer in an order, we are not obligated to refund the invoice amount until the shipment is returned to us independently. However, we offer redirection to the correct address; please contact us via email for this.

Prices and Payment Conditions

4.1 Unless otherwise stated in the seller's product description, the prices quoted are total prices inclusive of statutory value-added tax. Any additional delivery and shipping costs will be indicated separately in the respective product description.

4.2 For deliveries to countries outside the European Union, additional costs may arise in individual cases for which the seller is not responsible and which must be borne by the customer. These include, for example, costs for bank transfers (e.g., transfer fees, exchange fees) or import duties or taxes (e.g., customs duties). Such costs may also be incurred in connection with the transfer of funds if the delivery is not made to a country outside the European Union but the customer makes the payment from a country outside the European Union.

4.3 The payment option(s) will be communicated to the customer in the seller's online shop.

4.4 When paying via a payment method offered by PayPal, the payment will be processed via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), in accordance with PayPal's terms of use, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or - if the customer does not have a PayPal account - under the terms for payments without a PayPal account, available at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full.

4.5 If the "SOFORT" payment method is selected, the payment will be processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich (hereinafter "SOFORT"). In order to pay the invoice amount via "SOFORT," the customer must have an activated online bank account with a PIN/TAN procedure for participation in "SOFORT," identify himself accordingly during the payment process, and confirm the payment order to "SOFORT." The payment transaction is then carried out immediately by "SOFORT," and the customer's bank account is debited. The customer can find more detailed information about the "SOFORT" payment method on the internet at https://www.klarna.com/sofort/.

4.6 If the credit card payment method is chosen, the invoice amount is due immediately upon conclusion of the contract. The credit card payment method is carried out in cooperation with secupay AG, Goethestr. 6, 01896 Pulsnitz (www.secupay.ag), to which the provider assigns its payment claim. secupay AG collects the invoice amount from the credit card account specified by the customer. In the event of assignment, payment can only be made to secupay AG with discharging effect. The credit card is immediately charged after the customer's order is sent in the online shop. Even if the credit card payment method via secupay AG is chosen, the provider remains responsible for general inquiries from the customer, e.g., about the goods, delivery time, shipping, returns, complaints, cancellation declarations, and cancellations or credit notes.

Delivery and Shipping Conditions

5.1 Goods are shipped to the shipping address provided by the customer unless otherwise agreed. In processing the transaction, the delivery address specified by the seller in the order processing is decisive. However, if the PayPal payment method is chosen, the delivery address stored by the customer with PayPal at the time of payment is decisive.

5.2 If the transport company returns the shipped goods to the seller because delivery to the customer was not possible, the customer bears the costs for the unsuccessful shipment. This does not apply if the customer is not responsible for the circumstance that led to the impossibility of delivery or if he was temporarily unable to accept the offered service, unless the seller had announced the service to him a reasonable time in advance. Furthermore, this does not apply to the costs of the delivery if the customer actually exercises his right of withdrawal. If the customer actually exercises his right of withdrawal, the regulations of the seller's cancellation policy apply to the return costs.

5.3 Pickup by the customer is not possible for logistical reasons.

Duration and Termination of Subscription Contracts

6.1 Subscription contracts are concluded for an indefinite period and can be terminated by the customer at the end of each month.

6.2 The right to extraordinary termination for good cause remains unaffected. A weighty reason exists if, taking into account all circumstances of the individual case and considering the interests of both parties, the terminating party cannot be expected to continue the contractual relationship until the agreed termination or until the expiry of a notice period.

6.3 Terminations must be made in writing or in text form (e.g., by email).

Reservation of Title

If the seller makes advance payment, he retains ownership of the delivered goods until the purchase price owed has been paid in full.

Liability for Defects (Warranty)

8.1 If the purchased item shows defects, the statutory liability for defects applies.

8.2 However, the following applies to used goods: Claims for defects are excluded if the defect occurs one year after delivery of the goods. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period. However, the shortening of the liability period to one year does not apply

for items that have been used for a building in accordance with their usual purpose and have caused its defect,
for claims for damages and reimbursement of expenses by the customer, and
if the seller has fraudulently concealed the defect.

8.3 The customer is requested to complain to the deliverer about delivered goods with obvious transport damage and to notify the seller of this. If the customer fails to comply with this, it has no consequences for his statutory or contractual defect claims.

Redemption of Vouchers

9.1 Vouchers issued by the seller as part of promotions with a certain validity period and which cannot be purchased by the customer (hereinafter "vouchers") can only be redeemed in the seller's online shop and only within the specified period.

9.2 Promotional vouchers can only be redeemed by consumers.

9.3 Individual products may be excluded from the discount promotion if the content of the promotional voucher implies a corresponding restriction.

9.4 Promotional vouchers can only be redeemed before the ordering process is completed. Subsequent offsetting is not possible.

9.5 Only one promotional voucher can be redeemed per order.

9.6 The value of the goods must at least correspond to the amount of the voucher. Any remaining credit will not be refunded by the seller.

9.7 If the value of the voucher is not sufficient to cover the order, one of the other payment methods offered by the seller can be chosen to settle the difference.

9.8 The balance of a promotional voucher will not be paid out in cash, and no interest will be paid.

9.9 The promotional voucher will not be refunded if the customer returns the goods paid for in full or in part with the promotional voucher within the scope of his statutory right of withdrawal.

9.10 The promotional voucher is intended for use only by the person specified on it. Transfer of the promotional voucher to third parties is excluded. The seller is entitled, but not obligated, to check the material claim of the respective voucher holder.

Applicable Law

German law applies to all legal relationships between the parties, excluding the laws on the international purchase of movable goods. For consumers, this choice of law only applies to the extent that the protection granted by mandatory provisions of the law of the country of the consumer's habitual residence is not withdrawn.

Alternative Dispute Resolution

11.1 The EU Commission provides a platform for online dispute resolution on the internet at the following link: https://ec.europa.eu/consumers/odr

This platform serves as a contact point for the out-of-court resolution of disputes arising from online purchase or service contracts involving a consumer.

11.2 The seller is neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.